Possible return & refund
Return or exchange items is only possible after written consultation with us.
Please send a email to firstname.lastname@example.org
After receiving your request we will evaluate the possibilities.
If returning items is approved you will receive a return number from us which you should indicate on the outside of the package. Goods without return number will not be accepted.
The freight cost for return are at their own expense. If a warranty claim is concerned or a mistake on our part then we will pick up the goods for free.
AllforWelding.com (AFW) guarantees that subject to the following conditions, refund and exchange can be requested within 7 working days of the purchase date. Please contact AFW for more details of the services:
Exchange can be requested under one of the following conditions:
Product has sustained damage in transit, which was found when being unpacked and checked with the presence of the courier.
Misrepresentation of the product purchased based on original description of the product.
Refund can be requested under one of the following conditions:
When not being used, manufacturing defect of the product was found within 7 working days since of receipt.
Product has been exchanged once but still has manufacturing defect.
Refund and/or Exchange can not be requested under one of the following conditions:
Customer did not immediately report damage sustained in transit of the product.
Refund or exchange is requested after 7 working days of purchase.
Product sent in for refund or exchange not including all original accessories, attachments and packaging, or with damage on any part of the product.
Legal proof of purchase or receipts are unable to be provided, or have been forged or tampered.
Product held no manufacturing defects after testing made by AFW.
Crash or burning caused by non-manufacturing defects, as well as any damage caused by unauthorized modification, entry of foreign body (water, oil, sand, etc.), improper installation or operation.
Labels, Serial Numbers, waterproof mark, false proof mark, etc. show signs of tampering or altering.
Damage caused by external factors, including but not limited to: fire, flood, high wind strength and lightning strike.